Our Services

Intelligent Flight Announcement System
Intelligent Flight Announcement System

AviaVox is a leading provider of Intelligent Artificial Voice Systems for Airports and Airlines.

The company has developed phoneme technology with which a remarkably high level of guaranteed natural speech in many languages can be generated.

The quality is so unique that it cannot be distinguished from a human voice.

The Airport-Terminal-Client system is designed for use throughout an airport, and generates flight related announcements such as boarding calls, delays, gate changes as well as non-flight information such as safety and security calls.

The Airline-Gate-Client system supports the local announcements in the restricted area of a boarding gate and is used by Airlines and handling agencies during boarding procedures. It is an extremely powerful software tool that can be fully tailor-made for the individual Airline. The system is set up for a step-by-step approach to guide the passenger through the gate to board the aircraft and has a proven boarding efficiency improvement rate of up to 20%.

The AviaVox systems are far more than just an intelligent automatic announcement system. The systems integrate with the Airport Operational Database (AODB), the Flight Information Display Systems (FIDS) and the PA-Systems (PA). But also other structural components of the infrastructure are being used like the Wireless Networks (Wi-Fi), the Local Area Networks (LAN), telephony switches (PABX) and the Internet.

Airport Billing System
Airport Billing System

Aeorbilling helps in managing daily processes, collecting large volumes of data on the airport operational events, creating invoices and reports, and providing a solid base for the digitization of processes.  Data is collected from various systems to provide live information about the financial services of an airport.

Report allows comparison of planned and actual financial data, while the plan for the near future is to create data models for sales indicators, resource utilization, statistics, accounting, etc. processes that will allow more efficient analysis, more successful control of cash in and cash out improving airport revenue.

Interactive Voice
Response Systems
Interactive Voice Response Systems

Interactive voice response, or IVR, is an automated telephone system that combines pre-recorded messages or text-to-speech technology with a dual-tone multi-frequency (DTMF) interface to engage callers, allowing them to provide and access information without a live agent.  Communications interfaces and protocols include analog and digital (ISDN/E1) telephony trunks, VOIP SIP and H.323.  Our Mediatel platform provides a GUI IVR editor facilitating the development of the required functionality.  Outbound dialer and fax-on-demand are two ready modules in the platform.

Among the successful products that we have released are the following:

  • Outbound Dialer: Is an automatic bulk dialer preloaded with leads to deliver a voice or fax message.  Reports can be generated to view the results of the campaign.
  • Fax Sever: Is a total fax solution that receives faxes and forwards them to emails or to a fax machine while keeping an electronic copy on the PC.  Desktop users may send a fax also through any Windows application utilizing the fax print driver.  Interactive enquiry is an add-on that allows callers to pick specific options and key in a fax number, and information will be faxes back to them.
  • Voice Enquiry Services: This is the interactive voice solution that provide caller with different menu options and requests certain information.  A database query fetches the required information which is then played back to the caller.
WhatsApp Business API:
Revolutionizing Business Communication

WhatsApp Business API has transformed the way businesses communicate, connect, and engage with their customers. Its comprehensive features, seamless integration, and global accessibility make it a game-changer in the realm of business communication. By embracing this innovative tool, businesses can enhance customer satisfaction, optimize operations, and elevate their brand presence in the digital world. WhatsApp Business API has truly revolutionized the way businesses interact, paving the way for a new era of efficient communication.

Unified Messaging and WhatsApp for Business solutions
Unified Messaging and WhatsApp
for Business solutions

Switching screens and logging into multiple inboxes is forever history. integrate all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution.

Telephony Systems
Telephony Systems

IP telephony systems provide innovative, advanced, and tailored solutions for communication purposes.

IP Telephony Solution: Is and affordable and scalable communications solutions for organizations of all sizes. It is an all-in-one solution that is built on the Linux-based Asterisk Communications Platform.

Digital/Hybrid Telephony System: introduced to provide telephone systems at lower cost for the small-to-medium organizations without lowering quality or features.

Call Recording: is an analog, digital, IP, and radio recording system that records, analyzes and evaluates communications. It is a cutting-edge PC based recording solution with an open platform architecture supporting all main PBX vendors.  It is one of the most robust, reliable, scalable, and affordable recording systems in the market that addresses small-scale to large organizations.

Call Accounting and Billing: automatically collects call traffic details of your telephone system and provides a user-friendly interface to report exactly how much time and money is spent on calls.  Our report generator allows you to produce just any statistical or financial report.

Call Center Solution: provides advanced contact center functionality by supporting agent login/logout/break, multiple inbound and outbound prioritized queues, skill-based routing, predictive dialing, IVR, and call recording.  Supervisor advanced features include predefined and custom reporting, barge-in to conversations, coaching, and real-time monitoring.  CRM integration can readily be provided to “pop up” caller’s information on agent’s screen.

Public Address Solutions
Public Address Solutions

Complete solution composing of amplifiers, manual and automatic zone selectors, multiplexers, and various types of ceiling speakers, wall-mounted speakers, and pole-hanging speaker.  IP and analog types are available depending on customer needs.

Blind & low Vision Technologies

Braille printers serve as specialized devices crafted to transform digital text into tactile Braille characters, granting individuals with visual impairments the means to access printed information. These printers leverage diverse technologies, encompassing Braille embossing and dynamic Braille cells in displays, to generate tangible renditions of written content. In educational, professional, and personal contexts, Braille printers assume a pivotal role, providing users the autonomy to read, write, and independently produce Braille materials.

We take pride in pioneering accessible technology through our cutting-edge Braille printers. Committed to empowering the blind and visually impaired community, our Braille printing solutions animate digital text into tangible, readable Braille characters. Our extensive product range caters to various budgets, and with over two decades of combined experience, our team of amicable advisors offers complimentary measuring and guidance services.

Document Management System & Workflow
Document Management System & Workflow

ADVANCED SOLUTIONS provides a professional document management system and workflow.  The system will enable the organization capturing, indexing, processing, retrieval of document, and forward the documents, through a friendly user interface.

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